FAQ：

Q1:Are you a manufacturer?

A: 1.Yes,we are manufacturer of Digital signages, Floor standing totems as well as Poster potable advertising displays.

     2.We are the monitors manufacturer established in 2010 with a factory of 2000 square meters.

Q2. Can you make OEM/ODM/OBM?

A: Of course. We can customize as your requirements. Such as package box design, monitors size,interface customization, 

software function set up , logo display , other special required specification...etc.

Q3. What about minimum order quantity?

A: MOQ=1, since we have all materials in stock.

Q4. Can i test the sample,and how about the lead time?

A: Sure. You can buy the sample to test.Sample with faster lead time 1-3 days . 

The bulk production only need 5-7 days according to quantity and color request.

Q5. What’s your payment terms?

A: Bank transfer, Paypal, Western union, VISA/master card...etc.

Q6. How long is the warranty period?

A: 1. Standard with 1 year warranty.

    2. 2 years warranty(optional) and 1 year paid maintenance , total 3 years after-sales service.

    3. Free pofressional consultant, as long as you have monitor problems, our experts provide 24-hour online service.

Q7. What kind of inspection you can provide?

A: 1. Aging test 24 hours, to guarantee all products are in the perfect condition before shipment . 

    2. we also accept the inspection by the third part you appointed. 3. All of our products have passed the CE/ROHS/IEC/EPR officially authorized certification.

Q8. How do you make our business long-term and good relationship?

A: 1. We keep good quality and competitive price to ensure our customers benefit; 

    2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Q9. If I do not have import experience , how can I get the goods?

A: Don’t worry.We have a specialized transportation channel that is door to door double clearance customs service can solve the problem.You do not need to do anything just wait for receive the goods.

Q10. How much the tax if I buy the products?